Frequently asked questions

Yes. We attend homes, workplaces, roadside locations, depots, farms and yards where it is safe and practical to work.

Vans are positioned around the East Midlands, so we aim to reach customers in around 30 minutes on average where traffic, distance and availability allow. It is always worth calling to check if a van is already in your area.

Yes, we provide emergency tyre callout support. If you are in a dangerous place, stay safe first and call when you can.

We support any car, van or trailer up to 3.5T. If you are unsure, call with your vehicle registration and tyre size and we will confirm the best option.

Yes, where the tyre is safely and legally repairable. If the damage is outside the repairable area, too large, or the tyre is unsafe, we will talk through replacement options.

Yes. We can help with Tyre Pressure Monitoring System issues including valves, sensors and warning light problems.

Yes. Battery replacement is available for vehicles that will not start or have battery-related issues.

Yes. We can help remove locking wheel nuts where the key is missing, damaged or preventing tyre work from being carried out.

Yes. We help with trailer tyres for towing, leisure use, businesses, farms and yards.

No. If two tyres are needed during the same visit, you only pay one callout charge.

Photos may be taken before and after work is carried out to record the condition of the wheel, tyre and surrounding area. This protects both the customer and Melton Tyre Services by helping prevent misunderstandings or damage claims after the visit.

A suitable budget tyre will normally be supplied as standard unless requested otherwise. Premium tyre options are available on request, subject to tyre size and stock availability.

Please tell us if a specialist tyre is needed, such as a run flat tyre or an electric vehicle tyre. It is the customer's responsibility to provide the correct information. If we arrive and the information supplied is incorrect, an additional charge may apply.

Your location, registration, phone number, tyre size and the tyre position are helpful. A photo of the tyre sidewall or damage can also help us confirm the right option quickly.

Yes. After a wheel has been removed and refitted, the driver is responsible for arranging a wheel nut torque check after approximately 20 miles of driving.